Always Display Shipping Address in WooCommerce Email Notifications
Problem: You've set up beautiful email notifications in WooCommerce, but they often lack a crucial piece of information: the customer's shipping address. This can be frustrating for both you and your customers, leading to confusion and potential delays in order fulfillment.
Solution: This article will guide you through the steps to ensure the shipping address is always displayed in your WooCommerce email notifications, regardless of whether you're using default templates or custom ones.
Understanding the Issue
WooCommerce, by default, only displays the billing address in email notifications. This is because the platform prioritizes the billing address for security and financial transactions. However, for logistical purposes, the shipping address is equally important.
Original Code (Default Template):
<?php
$order = wc_get_order( $order_id );
if ( ! empty( $order->get_billing_address() ) ) : ?>
<p><?php echo $order->get_formatted_billing_address(); ?></p>
<?php endif; ?>
This snippet of code from the WooCommerce email template only retrieves the billing address.
The Fix: Adding the Shipping Address
Here's how to modify your email templates to display the shipping address:
1. Identify Your Email Template:
- Go to WooCommerce > Settings > Emails
- Select the email template you want to modify (e.g., "New Order").
- Click on the "Edit" button next to the template.
2. Modify the Template:
- Paste the following code snippet after the billing address section:
<?php if ( ! empty( $order->get_shipping_address() ) ) : ?>
<p><?php echo $order->get_formatted_shipping_address(); ?></p>
<?php endif; ?>
- Save your changes.
This code checks if the shipping address is available and displays it in a formatted way.
3. Additional Tips:
- Customizing the Display: You can modify the code to include different address components, such as the recipient's name, phone number, or company name.
- Custom Email Templates: If you're using a custom email template, you can manually add the shipping address display code using the same logic.
- Plugins: Several plugins like "WooCommerce Custom Emails" provide more flexible options for customizing email templates, including the ability to easily add shipping address information.
Why Displaying the Shipping Address is Crucial
- Accurate Order Fulfillment: Knowing the correct shipping address ensures your orders reach the right location on time.
- Customer Communication: Providing clear and complete information in your email notifications improves communication with your customers and enhances the overall shopping experience.
- Reduced Errors: Displaying both billing and shipping addresses reduces the risk of misinterpretations and minimizes order-related errors.
Conclusion
By adding the shipping address to your WooCommerce email notifications, you create a more streamlined and efficient order fulfillment process. It not only improves customer satisfaction but also streamlines your operations. So, implement this change today and elevate your WooCommerce experience!
