Can not remove ERR_NGROK_6024 when using Shopify App Proxy get call

2 min read 05-10-2024
Can not remove ERR_NGROK_6024 when using Shopify App Proxy get call


Unmasking the "ERR_NGROK_6024" Mystery: Troubleshooting Shopify App Proxy GET Calls

Have you ever encountered the dreaded "ERR_NGROK_6024" error while working with Shopify App Proxy GET calls using Ngrok? This cryptic error message can leave developers scratching their heads, wondering why their app proxy connections are failing.

This article dives deep into the root of this issue, providing a clear understanding of the error and practical solutions to help you overcome it.

Scenario: You are developing a Shopify app and using Ngrok to expose your local development environment to Shopify's App Proxy for testing. When you attempt to make a GET call through the proxy, you encounter the "ERR_NGROK_6024" error.

Original Code:

// Example GET call using Shopify App Proxy
fetch('https://{your-ngrok-url}/api/shopify/products.json', {
  method: 'GET',
  headers: {
    'Content-Type': 'application/json',
    'X-Shopify-Access-Token': '{your-shopify-access-token}' 
  }
})
.then(response => response.json())
.then(data => console.log(data))
.catch(error => console.error(error));

Understanding the Issue:

The "ERR_NGROK_6024" error typically arises from a mismatch between the Ngrok URL and the Shopify App Proxy's expectations. The App Proxy requires a specific URL format, and if Ngrok doesn't adhere to this, the connection fails.

Why is this happening?

  • Ngrok's Dynamic URLs: Ngrok, by default, provides a dynamic URL that changes each time you restart the tunnel.
  • Shopify App Proxy's Strictness: The Shopify App Proxy, however, expects a static URL that remains constant throughout your development cycle.

Troubleshooting Steps:

  1. Enable Static Ngrok Tunnels: To fix this, you need to switch from dynamic Ngrok tunnels to static tunnels. This ensures a consistent URL for your Shopify App Proxy to connect with.

    • Ngrok CLI: Use the -host-header flag to set a custom host header and the -bind-tls flag to enable TLS for the static tunnel.
    • Ngrok Dashboard: Access your Ngrok dashboard and choose "Static Tunnels" to configure a static tunnel.
  2. Configure Shopify App Proxy: In your Shopify app's configuration settings, ensure the URL you have specified matches the static Ngrok tunnel URL you have created.

  3. Double-Check Your URL Format: The Shopify App Proxy expects a specific URL format, usually in the form of https://{your-ngrok-domain}.ngrok.io/api/shopify. Make sure your Ngrok URL adheres to this format.

  4. Inspect Network Requests: Use your browser's developer tools to inspect the network requests being made to your Shopify App Proxy. This can help pinpoint any issues with headers or the URL structure.

Additional Tips:

  • SSL Certificates: If your app requires SSL/TLS, make sure you have a valid SSL certificate installed and properly configured for your Ngrok tunnel.
  • Firewall Rules: Review your firewall rules to ensure that your Ngrok tunnel is not being blocked.
  • Ngrok Configuration: Familiarize yourself with Ngrok's documentation to understand its configuration options and best practices for development.

Conclusion:

By understanding the reasons behind the "ERR_NGROK_6024" error and implementing the troubleshooting steps outlined above, you can effectively resolve this issue and ensure your Shopify App Proxy connections operate smoothly. Remember to use static tunnels and verify your URL format to avoid this error in the future.

Further Resources:

By following these guidelines and referring to the resources provided, you'll be well-equipped to conquer the "ERR_NGROK_6024" error and confidently navigate your Shopify app development journey.